Support & FAQ
How do I start a new match?
Tap the "Start New Match" button on the home screen. You can customize the game settings (first to 11, 15, or 21) and choose whether to track servers.
How do I undo a score?
Tap the undo button (↩️) at the top of the scoring screen. This will revert the last point scored. You can undo multiple times to go back further.
Can I edit match details after it's finished?
Yes! Go to your match history, tap on any completed match, and you can edit player names, dates, or even delete the match entirely.
Does RallyTrack work offline?
Yes! RallyTrack works completely offline. No internet connection required. All your data is stored locally on your device.
How do I switch sides during a match?
When you reach the midpoint of a game (e.g., 6 points in a game to 11), RallyTrack will show a reminder to switch sides. You can dismiss this reminder if you don't want to see it.
Can I track doubles matches?
Currently, RallyTrack is optimized for tracking individual scores (you vs opponent). Full doubles support with team tracking is coming in a future update.
What about DUPR integration?
DUPR integration is planned for a future update. When available, you'll be able to automatically sync your matches to DUPR for rating calculations.
How do I delete my data?
You can clear all data in the Profile tab under Settings. Alternatively, uninstalling the app will remove all local data from your device.
The app isn't working correctly. What should I do?
Try these steps:
- Close and reopen the app
- Restart your device
- Make sure you're running the latest version of iOS
- Update RallyTrack to the latest version from the App Store
If the issue persists, contact support below.